Please use this form to request a return or refund for an order placed on XIIBNIB.
Requests are processed only for valid orders. Please ensure that your order number and the email address used at checkout are correct.
Full Name *
Email used at checkout *
Order Number *
Product Name
Reason for Return * —Please choose an option—Damaged itemWrong item receivedExpired productQuality issue
Upload Image (if item is damaged)
⚠️ NOTE: Return requests are accepted within 30 days of delivery.
Username or email address *Required
Password *Required
Log in
Lost your password? Remember me
No account yet?