Last updated: April 2026

XIIBNIB (“we”, “us”, or “our”) operates the website xiibnib.ca. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you place an order or create an account, we collect:

  • Your name, billing and shipping address
  • Email address and phone number
  • Payment information (processed securely — we do not store full card numbers)
  • Order history and purchase details

When you browse our website, we also automatically collect certain information, including your IP address, browser type, pages visited, and referring URL, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer support communications
  • Improve our website and product offerings
  • Send marketing emails (only if you have opted in — you may unsubscribe at any time)
  • Comply with applicable laws and regulations

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Shipping carriers (e.g., Canada Post, UPS) to fulfill your orders
  • Payment processors to securely process transactions
  • Service providers who assist with website hosting, analytics, and email delivery — under confidentiality agreements
  • Law enforcement or regulators if required by law

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device. We use cookies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Analyze website traffic (e.g., Google Analytics)

You can choose to disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically retained for 7 years for accounting and tax purposes.

Your Rights

As a Canadian resident, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information (subject to legal obligations)
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us at support@xiibnib.ca.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL/TLS encryption (https) for all transactions.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

Contact Us

For questions or concerns about this Privacy Policy, please contact us: